Straight answers
Plan, buy, store and register with clarity.
These answers separate household ordering from organizational programs and emergency water from the sparkling range.
Does water expire?
Water itself does not spoil. The shelf life of drinking water is generally determined by its packaging, not the water itself. Because our purified water is sealed in a hermetically protected aluminum can, it remains protected from outside contamination for decades when stored properly.
Is sparkling infused water part of the emergency-water program?
No. Sparkling infused water is an everyday refreshment range with its own ingredients, nutrition and product information. Emergency water has separate storage, traceability, registration and organizational purchasing content.
How long can Yes We Can Emergency Water be stored?
When unopened, undamaged and properly stored, Yes We Can Emergency Water can remain safe for human consumption for up to 100 years, subject to our published testing and product-support conditions. This commitment relates specifically to the safety of the water for human consumption. Proper storage and the continued integrity of the aluminum can are essential.
How much emergency water should I keep?
Health Canada recommends at least 2 litres per person per day for drinking and notes that another 2 litres may be needed for cooking and cleaning. Use the homepage calculator to convert your plan into cans and full cases.
Why use aluminum cans?
Cans are durable, stackable and protect the contents from light. Aluminum is widely recyclable where local facilities accept it. Storage conditions and package integrity still matter.
What does batch registration do?
Registration connects the batch code, purchase details and owner contact to a product-support record. A valid registration must be reviewed and accepted before Registered Batch Support is activated. It is not marketing consent; the newsletter is separate and optional.
Where is the batch code?
The production code should appear on the can or case. The registration page includes a place to enter it exactly as printed.
How does institutional ordering work?
Tell us the number of people or sites, target quantity, destination and timing. Your written quote should confirm SKU, pack, freight, production window, documents and delivery commitment.
What are Yes We Can Sparkling Infused Waters?
Our sparkling infused waters are lightly carbonated beverages created for everyday refreshment, with distinctive flavours inspired by herbs, botanicals and cultural traditions. They are produced and canned in Canada using Canadian water and infusions sourced from Saudi Arabia. The sparkling infused waters are separate from Yes We Can Emergency Water and are not included in the 100-year emergency-water testing or product-support program.
Do the sparkling waters contain sugar, sweeteners, caffeine or allergens?
Ingredients and nutritional information may vary by flavour. Review the ingredient list, Nutrition Facts table and any allergen statements shown on the can and product page before purchasing or consuming the beverage. Customers with allergies or sensitivities—particularly to botanical or pollen-related ingredients—should carefully review the information for the specific flavour. A product should not be assumed to be sugar-free, caffeine-free or allergen-free unless clearly stated on its label.
What is the difference between in-stock and planned production?
In-stock orders use live Shopify availability and checkout rates. Planned production consolidates larger demand into a scheduled run and should include a firm quoted production and delivery window.
What is “Ship When We Can”?
Ship When We Can is a flexible-delivery option for customers who do not need their order immediately. Instead of sending your order through a dedicated shipment, we coordinate it with an upcoming production run and an efficient scheduled delivery route. Orders typically arrive within 4–6 months, although they may arrive sooner. In return for the flexible timeline, eligible orders receive free shipping. This option is ideal for customers building or replenishing emergency reserves well before they are needed.